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Hawaiian Paradise Gallery
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Unless specifically indicated, shipping is not included in prices for objects displayed on our site. The shipping calculator is set up for locations in the United States of America. There will be an additional shipping charge for other destinations. We typically use US Postal Priority Mail or Express Mail (which can be selected on the order form. Please contact us for shipping costs prior to placing your order if you reside outside the United States of desire shipping via another method. Because the items are generally created and warehoused by individual artists, if your order includes several objects, you may recieve several packages, unless they were all made by the same artist.
In most cases, shipping is via USPS Priority Mail. This is the most economical shipping method from Hawaii that has a reasonable delivery time. Generally, it takes three to five weekdays for a package to arrive in various locations of the Continental US, even though the post office claims a two to three day delivery. Express mail may be used for a quicker delivery at additional cost, but we rarely actually get overnight delivery to addresses on the mainland or in Alaska. If you prefer United Parcel Service or Federal Express, there will be a larger shipping charge, and the quickest delivery will still be a minimum of two days. For the availability of these or other alternate shipment methods, please contact us prior to placing your order.
Each package will be shipped fully insured, with a return receipt that requires a signature upon delivery. The individual artist is not paid until they receive the return receipt. In the event the package is lost, the lack of a return receipt helps establish this fact, and we are able to credit your credit card more rapidly.
We pack our items very well. We ship all packages insured. In the event your item is damaged during shipment, save everything and please notify us and we will send you all the information needed to file a "damage claim" with the shipping carrier. Customer will need to file the claim as the delivering carrier will have to inspect the entire package.
Please do not sign for a package with obvious damage to the box.
We send all items with confirmation delivery requiring a signature as well as insurance. If your package is lost during shipment, we will file a "lost claim" with the shipping carrier and credit your account.
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Hawaiian Paradise Urns. POBox 124, Hawaii National Park, HI, 96718. 808-640-3549